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© 2019 Lal Technologies

Support

Thanks for using Leadup. If you run into any issues or want to leave feedback, please don't hesitate to email us at support@getleadup.com or fill out our contact form.

FAQ

Why am I not receiving any briefings before my 1:1s?

Please take these steps to troubleshoot the issue:

1. Have you connected your Google Calendar or invited bot@getleadup.com to your 1:1s?

2. Do your 1-on-1 calendar events contain one of the following in the subject? 1:1, 1x1, 1-on-1, 1-1, 1/1

3. Do you have items scheduled for that 1-on-1? Leadup will not send briefings if there are no items scheduled.

If you're still having trouble, please contact us for more help.

Why do I need to connect my calendar?

Leadup uses your calendar to learn when your 1:1s are so it can send you briefings beforehand. It does not access any other events or write to your calendar. Access to your calendar is done over a secure connection and Leadup does not store any of your events. You can revoke calendar access any time you want.

If you'd prefer not to connect your calendar, you can simply invite bot@getleadup.com to your 1:1s instead.

How can I see a list of all available commands?

Just type "help"!